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End-User License Agreement (EULA)

Onsite Analytics, Inc.

Last updated: June 5, 2026

This End-User License Agreement (“Agreement”) is a binding contract between you and the entity you represent (“you,” “Customer,” or “End User”) and Onsite Analytics, Inc. (“Onsite Analytics,” “we,” “us,” or “our”). It governs your access to and use of our software applications, OASYS hardware devices, AI features, and related documentation (collectively, the “Software”).

By installing, accessing, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install, access, or use the Software. If you are entering into this Agreement on behalf of a company or other organization, you represent that you have authority to bind that entity.

This Agreement supplements, and is subject to, the Onsite Analytics Terms and Conditions and any applicable Work Order or Cover Page (collectively, the “Master Terms”) that govern your organization’s subscription. The Software is referred to as the “Application Service” in the Master Terms. In the event of any conflict between this Agreement and the Master Terms, the Master Terms control.

1. Definitions

  • “Software” means the Onsite Analytics web and mobile applications, the OASYS AI agent, associated APIs, updates, and accompanying documentation (referred to as the “Application Service” and “Application Documentation” in the Master Terms).

  • “Tags” means the proprietary hardware components (also referred to as OASYS devices) supplied by Onsite Analytics and affixed to assets, as described in the Master Terms.

  • “Customer Content” means data, content, and records that you or your Authorized End Users submit to or generate through the Software.

  • “Authorized End Users” means your employees, agents, or contractors permitted to use the Software under your account.

2. License grant

Subject to your compliance with this Agreement and payment of any applicable fees, Onsite Analytics grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software solely for your internal business purposes during the subscription term. All rights not expressly granted are reserved by Onsite Analytics.

3. License restrictions

You will not, and will not permit any third party to:

  • Copy, modify, translate, or create derivative works of the Software;

  • Reverse engineer, decompile, or disassemble the Software, except to the extent expressly permitted by law;

  • Rent, lease, lend, sell, sublicense, distribute, or otherwise make the Software available to any third party;

  • Remove, alter, or obscure any proprietary notices;

  • Use the Software to build a competing product or to benchmark without our consent;

  • Circumvent or disable any security or usage-monitoring features; or

  • Use the Software in violation of any applicable law or this Agreement.

4. Tags (hardware)

The Software operates together with Tags affixed to property assets. Tags are supplied in the type and quantity set out in the Master Terms and remain the property of Onsite Analytics, subject to return on demand. Tags are provided on an “as is” basis without warranty of any kind; Onsite Analytics is not their manufacturer and does not warrant that they will operate on an uninterrupted or error-free basis. You are responsible for placing Tags in accordance with our recommendations and for protecting them from damage. Onsite Analytics may charge a replacement fee for excessive replacements or for Tags not returned promptly, as described in the Master Terms. You will not tamper with, modify, or attempt to extract firmware or software from the Tags.

5. AI features

The Software includes AI-powered features, including the OASYS AI agent, that generate troubleshooting guidance, summaries, and other output (“AI Output”). AI Output is provided to assist your personnel and may be incomplete or inaccurate. You are responsible for reviewing AI Output and exercising independent professional judgment before relying on or acting upon it, particularly for maintenance, safety, or compliance decisions. Onsite Analytics does not warrant that AI Output is error-free or suitable for any particular purpose.

6. Customer Content

As between the parties, you retain all right, title, and interest in your Customer Content. You grant Onsite Analytics the right to host, copy, process, and use Customer Content as necessary to provide the Software and perform under the Master Terms, and to create and use aggregated or de-identified data as permitted by the Master Terms and our Privacy Policy. You are responsible for the accuracy and legality of Customer Content, for your right to provide it, and for obtaining any necessary consents from individuals whose information is included in it.

7. Intellectual property

The Software and Devices, including all related intellectual property rights, are and remain the exclusive property of Onsite Analytics and its licensors. This Agreement does not transfer any ownership rights. Any feedback you provide may be used by Onsite Analytics without restriction or obligation to you.

8. Third-party components

The Software may include or interoperate with third-party software, services, or data. Such third-party components are subject to their own terms, and Onsite Analytics is not responsible for them. Your use of third-party integrations is at your own risk.

9. Fees and subscription

Access to the Software is provided on a subscription basis as set forth in the applicable Work Order or Cover Page under the Master Terms. Fees, payment terms, annual fee adjustments, and suspension for non-payment are governed by the Master Terms.

10. Confidentiality

Each party may have access to the other’s confidential information. The receiving party will protect such information using reasonable care, use it only to perform under this Agreement, and not disclose it except to personnel with a need to know who are bound by confidentiality obligations. This section does not apply to information that is public, independently developed, or rightfully obtained from a third party.

11. Warranty disclaimer

EXCEPT AS EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT, THE SOFTWARE AND DEVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ONSITE ANALYTICS DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONSITE ANALYTICS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE. ONSITE ANALYTICS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO ONSITE ANALYTICS FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You will defend, indemnify, and hold harmless Onsite Analytics from and against any claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your Customer Data, your use of the Software in violation of this Agreement, or your violation of applicable law or third-party rights.

14. Term and termination

This Agreement remains in effect for the duration of the subscription term set out in the Master Terms, and termination of the Master Terms terminates this Agreement. Onsite Analytics may also terminate this Agreement if you breach it and fail to cure the breach within fifteen (15) days of written notice. Upon termination, your license ends and you must cease using the Software and return any Tags as instructed. Sections that by their nature should survive termination will survive.

15. Updates and modifications

Onsite Analytics may update, modify, or discontinue features of the Software from time to time. We may update this Agreement by posting a revised version and updating the “Last updated” date. Your continued use of the Software after changes take effect constitutes acceptance.

16. Export compliance

You will comply with all applicable export control and sanctions laws and will not use or export the Software in violation of such laws.

17. Governing law and disputes

This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to this Agreement will be resolved in accordance with the dispute-resolution and binding arbitration provisions of the Master Terms, including arbitration seated in Sacramento, California under the Commercial Arbitration Rules of the American Arbitration Association.

18. General

This Agreement, together with the Master Terms (our Terms and Conditions), any Work Order or Cover Page, and our Privacy Policy, constitutes the entire agreement between the parties regarding the Software. If any provision is held unenforceable, the remaining provisions remain in effect. Onsite Analytics’s failure to enforce any right is not a waiver. You may not assign this Agreement without our prior written consent; we may assign it in connection with a merger, acquisition, or sale of assets.

19. Contact

Questions about this Agreement may be directed to:

Onsite Analytics, Inc. 1079 Sunrise Ave. Suite B #221 Roseville CA, 95661 Email: info@onsiteanalytics.co

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